שילוח

Shipping Policy

Processing Time All orders are processed within 3-7business days. Orders are not processed or shipped on weekends or holidays.

Shipping Times

• Processing & Shipping Times All items are made to order. Please allow 3–7 business days for production before your order ships.

  • 🇺🇸 United States: 5–8 business days after dispatch
  • 🇪🇺 Europe: 7–14 business days after dispatch
  • 🌍 Rest of world: 10–21 business days after dispatch

  Total estimated delivery = production + shipping time.

Shipping times may vary due to carrier delays or customs processing.

Shipping Costs Shipping costs are calculated at checkout based on your location and order weight.

Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number.

Lost or Damaged Packages If your package arrives damaged or is lost in transit, please contact us at mailto:info@mozesdesign.com or via WhatsApp at https://wa.me/972549200495 within 7 days of the expected delivery date.

Returns Due to Failed Delivery If a package is returned to us due to an incorrect address or failed delivery attempts, the customer is responsible for reshipping costs.